Frequently Asked Questions

Everything you need to know about your TRINITY experience.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take between 7-14 business days.

Are the materials used in TRINITY collections sustainable?

We are committed to ethical fashion. 80% of our current collection is crafted from organic cotton, recycled polyester, or Tencel, and we aim to be 100% sustainable by 2025.

How can I track my shipment?

Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.